Support for students with English as an additional language (EAL)

SASS offers a number of programs and resources to help multilingual students be successful at university. Both undergraduate and graduate students can improve communication and build confidence by working on academic English reading, writing, speaking, and listening skills.

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Not sure where to start? Visit our frequently asked questions tab.

We support...EAL appointmentsWeekly programsPractice English onlineReading and computer softwareFrequently asked questions

Language skills we can help with include…

Writing

  • General skill development: learn strategies for academic writing and self-editing
  • Grammar: learn, review, and practice grammar topics
  • Cultural conventions: learn about the expectations of a North American / English audience
  • Academic vocabulary: develop an academic word bank
  • English Proficiency Test (EPT) preparations: practice for Engineering and Applied Science Students

Speaking

  • Presentation practice: get feedback on a presentation for a course or conference
  • Pronunciation: review and practice the sounds of English
  • Academic discussions: learn and practice strategies for contributing to class discussions
  • Vocabulary: build a spoken academic vocabulary with appropriate idioms and expressions

Listening

  • Lectures: learn and practice strategies for understanding lectures and conferences
  • Comprehension: develop skills to understand spoken English and pull out key ideas
  • Active listening: find ways to engage with what your peers and professors are saying

Reading

  • Comprehension: develop strategies to break down complex academic readings and identify key concepts
  • Vocabulary: learn about resources for understanding academic language
  • Integrating Research: explore how to effectively integrate ideas from readings into your writing for a North American / English audience

EAL appointments

What is EAL support?

Students who speak English as an additional language can meet with the Academic Skills Specialist (EAL) for ongoing skills development. The purpose of this service is to support students in developing their academic English skills over time. Students may be interested in additionally booking writing or learning strategies appointments. The EAL program helps students develop similar skills as these other two programs, but through the specific lens of English skills development.

These appointments are private and confidential. Appointments are free, and they are available to all current domestic and international students who do not speak English as their first language.

“[The EAL Coordinator] explains things really clearly and made me feel more confident about my English skills. SASS and EAL made my graduate studies easier and less stressful. I wish every university had that program.”

What are EAL appointments like?

The first meeting focuses on discussing your goals for improving your academic English and creating a plan to achieve those goals. You and the coordinator will decide together how many times you should meet and what you will do at each session.

Each appointment is different, to suit each student’s needs, but some typical sessions include:

  • Grammar lessons: Students bring in a piece of their writing. The coordinator helps to identify trends of grammatical errors and explains self-editing strategies to fix them. (Note—this is not an editing service.)
  • Academic writing development: Students bring in writing and the coordinator helps identify places where meaning is unclear. By discussing word choice, transitions, and sentence structure, students develop their ability to produce writing that effectively communicates critical ideas.
  • Pronunciation: Either by going through the sounds of English, one by one, or through speaking exercises, students receive feedback on their English pronunciation.
  • Academic reading in English: Students bring in an academic reading and learn, then practice, strategies to support their comprehension of both vocabulary and key ideas.

How do I book an EAL appointment?

If you are interested in booking a EAL appointment, please request an introductory appointment. Once you fill out this form, you will receive an email with further instructions on how to access our online booking tool.

You need to fill out this form only once.

Weekly programs

Both SASS and QUIC (Queen’s University International Centre) offer weekly opportunities to practice academic English skills and improve your writing with the support of professionals. Most programs are free and you do not need to register. You can come every week or just when needed.

English Academic Writing Support

English Academic Writing Support

  • What is it? A chance to learn about and practice English academic writing
  • When? Tuesday evenings, 5:30pm-7:30pm
  • Where? Queen’s University International Centre (QUIC) in Mitchell Hall

How does it work? Each week, SASS’s EAL Coordinator leads an interactive workshop on a different writing topic, such as articles, critical thinking, or sentence variety. Students can join for the topics which are of interest to them in order to build on writing foundations, evaluate examples, do practice exercises, learn strategies, and ask questions. Registration is not required.

“I have benefited a lot from the English Academic Writing Support workshops! It was like a course for me. The things I have learned from these workshops helped me to edit the writing myself. Although I still make mistakes, I believe I will be better and better! Everyone there are super dedicated in learning.”

“The English Academic Writing Support program was one of the first activities I did after my arrival to Kingston; it really helped me to get engaged in the Queen’s University and to adapt to the new academic environment. It is a perfect space to review the most complex topics in English writing for EAL students and even for practicing conversational English while you are meeting new people. They also provide useful tools and handouts in each class.”

Academic English Drop-In Support

Academic English Drop-In Support

  • What is it? A drop-in program for academic English homework support
  • When? Wednesday evenings, 6pm-8pm
  • Where? Stauffer Library, room 143

How does it work? An EAL assistant will sit down with a student for 15 minutes at a time to answer questions, give feedback, and offer strategies. After assisting other students, they will come back to the previous students to check in and answer further questions. Registration is not required.

English Conversation Group

English Conversation Group

  • What is it? An opportunity to practice English language conversation skills
  • When? Thursday evenings, 5:30pm-7pm
  • Where? Queen’s University International Centre (QUIC) in Mitchell Hall

How does it work? Volunteers help guide English conversation with group activities and discussions. There’s a new topic every week. Learn idioms, expressions, and pronunciations in a welcoming environment. Registration is not required.

QUIC Social and Cultural Activities

QUIC Social and Cultural Activities

  • What are they? Activities at QUIC that offer opportunities to meet other students and practice oral communication skills in a social environment.
  • When? Check the QUIC Events Calendar or QUIC social media for activities throughout the year
  • Where? Usually at the Queen’s University International Centre (QUIC) in Mitchell Hall

How do they work? QUIC plans social and cultural events throughout the year to engage all students. Examples include movie nights, community lunches, and bus trips. Some events have fees and require registration.

Grad Writing Lab

Grad Writing Lab

  • What is it? An opportunity for all graduate students to get writing support
  • When? Thursday mornings, 9am-12pm
  • Where? Graduate Student Reading Room on the 3rd floor of Stauffer Library

How does it work? Both domestic and international graduate students can drop in and work on their writing in a graduate community space. There is a dedicated academic writing specialist on site who can help students with writing questions. Registration is not required.

Practice English online

In addition to SASS’s writing and learning resources, you can use these external links to develop your academic English skills.

Dictionaries

Oxford English Dictionary: comprehensive, traditional dictionary

Longman Dictionary of Contemporary English: entries include collocations (i.e. words that go together, like prepositions or common phrases)

Oxford Learner’s Dictionary: entries include definitions, collocations, audio examples of pronunciation, sentence examples, and alternative forms of the word

Linguee: translation tool with concrete examples in both languages, plus examples of the word in external sources

Grammar lessons and exercises

Online Writing Lab, Purdue University: exercises on grammar, punctuation, spelling, sentence structure, sentence style, writing numbers, and paraphrasing and summarizing

Punctuation, Oxford Dictionary: explanation of the different punctuation marks and their uses

Grammatical Terms, Grammar Bytes!: printer-friendly explanations of grammatical topics with examples

Exercises, Grammar Bytes!: interactive or printable exercises on various grammatical topics

Verb Tense Chart, Alba English: colour-coded infographic explaining English verb tenses—link automatically downloads PDF of chart

Verb Tenses, Englisch Hilfen: text-based chart explaining English verb tenses—includes conditional tenses

Academic language

English Spelling, Oxford Dictionary: explanations of tricky spelling trends

Academic Phrasebank, Manchester University: categorized templates of academic phrases to express specific ideas (e.g., “introduce a new topic”)

Understanding Vocabulary in Context, Douglas College: explanation of strategies and corresponding practice exercises

Lexical Notebook, British Council: strategy for creating a new vocabulary notebook

YouGlish: tool that uses YouTube videos on academic / professional / technical topics to show the pronunciation of English words in context

Independent study: work on English by yourself over time

ELC Study Zone, University of Victoria: lessons and practice for English language learners that are categorized by language level—lessons include grammar, reading and listening, and vocabulary

BBC Learning English:

TED Ed: approximately 5-minute videos with corresponding comprehension questions, discussion questions, and extended reading

Grammar Girl: blog on various grammar and language-related topics

Reading List, Queen’s School of English: suggested fiction for English language learners

Reading and computer software

Students have the opportunity to work independently on language and academic writing skills. SASS offers students access to two new computer programs:

  • Inspiration can help students brainstorm ideas, clarify thinking, and organize information using mind-maps and outlines.
  • Kurzweil 3000 is text-to-speech software providing multilingual students with audio and visual aids for reading, writing, and fluency.

If you would like to learn more about how this software can help develop language fluency, vocabulary, and self-editing skills, please contact the Academic Skills Specialist (EAL) (eal.sass@queensu.ca).

Frequently asked questions

Does SASS offer ESL support?

Yes, it does! At SASS, we have switched to using the term, English as an Additional Language, or EAL, instead of ESL. The reason for this is to acknowledge that some students speak more than two languages. If you’re looking for ESL support, visit our EAL page.

What does English as an Additional Language or EAL mean?

When we refer to students with English as an additional language, we mean students who learned to speak English after their first language or who are multilingual.

What does Academic English mean?

Just as there is British English, Ghanaian English, and Indian English, you can think of Academic English as a particular variety of the English language that is intended for a specific audience. Academic English refers to the specific vocabulary, style, and conventions that we consider most appropriate and effective when communicating with an academic audience. We use Academic English in scholarly articles for publication in journals, writing assignments for university courses, presentations for academic conferences, etc.

What academic skills can the EAL program help me with?

The EAL program can help you with reading, writing, speaking, and listening skills as they relate to your academics. For more information about what each of these sessions can cover, refer to our language skills descriptions.

How are EAL appointments different from writing and learning strategies appointments?

SASS has three appointment programs, each offering a different but related service to students. In writing appointments, students can learn general writing skills and get feedback on a particular academic writing assignment, such as an essay or a lab report. Learning strategies appointments are for all of the academic skills students need to be successful outside of writing—time management, note-taking, presentations, etc. The EAL program is an intersection of both writing and learning, but specifically through the lens of academic English.

For example, a student may have a learning strategies appointment to work on reading strategies, and then have an EAL appointment to work on understanding English vocabulary in readings.

Another example could be a student who has a writing appointment to get feedback on an essay for History 122, and then has biweekly EAL appointments to work on sentence structure and verb tenses in academic writing in general.

Can I get someone to edit my paper?

No, there are no editing services offered by Queen’s University. At SASS, our mission is to help you develop the academic skills you need to edit and improve your own work. We can, however, help you identify types of grammatical errors and describe strategies for fixing them. If you would like feedback on a particular writing assignment or advice on general writing skills, book a writing appointment; if you would like to work on your academic English writing, book an EAL appointment.

Do EAL appointments count towards my limit of 6 writing appointments?

No, EAL appointments are separate from writing appointments. Students will decide with the EAL Coordinator how many EAL appointments they will have during the initial consultation. This number depends on each individual student’s needs and the plan that will best support the student in developing their goals.

Does SASS help students in all faculties and departments?

Yes, SASS can help students in all faculties and at all levels of degree. Every program at Queen’s requires strong academic communication skills; the EAL program can help students develop their skills, regardless of their research focus or concentration.

I am an international student. Where can I go for advice on how to be successful at university?

International and exchange students can start by reviewing our resource about the Canadian academic environment.

International and exchange students looking for advice about transition to Canadian culture, immigration, health insurance, housing, or other essential services while studying in Canada can access an International Student Advisor at the Queen’s University International Centre (QUIC).

Students looking for advice related to cultural adaptation, adjusting to a new cultural / academic environment, negotiating relationships with peers or professors, or other wellness-related topics can get confidential support from the cross-cultural counsellor.

Students looking for advice about choosing courses or degree requirements can contact their relevant academic advisor from their faculty. Find a range of academic counselling options here.

What can I do if…

I want to practice on my own?

Students can explore our online modules on a variety of writing and learning topics, or visit these external websites for additional English practice.

I am looking for someone to help me practice speaking?

For practice in conversational English, you can attend the Conversation Group every Thursday evening at the QUIC, or join the English Conversation Partner program, which partners domestic and international students for social English practice. Additionally, you might be interested in the mentoring programs offered by the Student Experience Office to learn about getting the most out of your student experience. Join the Peer Mentor Program or Q Success, if you are a first-year student.

If you are looking for more intensive support, you can book a pronunciation session with the EAL Specialist. For independent practice, SASS has adaptive reading software available for students to use. Book time with the software by contacting the EAL specialist.

I am fairly confident in my English speaking/ writing but want to keep improving?

SASS helps all students—struggling and high-achieving, 1st-year to PhD—improve their writing, learning, organization, and studying skills. The same is true for students at all levels of English proficiency. Our services are not remedial; rather, we are focused on supporting all students in continuing to develop their skills.

I will be away from campus but still want to work on my English?

Registered Queen’s students are able to book online appointments for EAL support. Online appointments happen using an integrated tool in our booking system, WC Online. If you already have access to the Academic English Skills Support schedule, simply choose the “meet online” option when booking an appointment. To get access to this schedule, please fill out this request form.

Students can also practice with our online resources and exercises on external websites.

I’m an Engineering student and have to pass the EPT. Can you help me prepare?

Yes! You can have an EAL appointment to work on strategies for effective writing or practice EPT-style exercises.

I am a graduate student?

SASS supports graduate students in their academic skills development. Graduate students can book appointments for writing, learning, and academic English. Although our professional staff may not necessarily be experts on your subject matter, they will be able to provide you with strategies that will improve your writing and develop your academic skills.

In addition to appointments, graduate students can attend weekly programming, like the Grad Writing Lab, and participate in Expanding Horizons workshops. They should also visit our graduate student page for additional resources.

I don’t know where to start?

If you are a student who speaks English as an additional language (EAL), start by booking an EAL consultation. You will have the opportunity to meet with the coordinator to create a plan that will best support you in achieving your academic goals.